The customer has the right to return unsuitable goods purchased from the e-shop within 14 days from the date of receipt of the order. To process a return, please fill in the return form below, indicating your order number and the nature of the problem.

Returned products must be in original condition (with protective film, not disassembled), undamaged and in the original packaging, otherwise we will not be able to accept your return. The refund process will only begin once we receive your return and this may take up to 14 days.

Please note that returning a parcel from Finland via SmartPost, return costs are paid by the addressee.